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ProLogic Network

Privacy Policy

We're serious about protecting your personal information. This policy explains what we collect, why we need it, and how we handle your data responsibly.

Last Updated: March 2025

At ProLogic Network, we operate under Australian privacy laws—specifically the Privacy Act 1988 and the Australian Privacy Principles (APPs). This isn't just legal compliance. It's about respect and transparency.

We only collect what we actually need. We don't sell your data to third parties. And we're upfront about everything we do with the information you share with us.

Privacy Inquiries

Email: support@prologicnetwork.com
Address: 23 O'Hanlon Pl, Carwoola NSW 2620, Australia
Phone: +61394601569

1

Information We Collect

Look, we're not in the business of hoarding data. We collect what helps us deliver our financial analysis education programs and maintain our platform.

Personal Details You Provide

  • Name, email address, and phone number when you register for programs
  • Billing information for course payments (processed through secure third-party gateways)
  • Educational background and professional experience if relevant to program selection
  • Communication preferences and correspondence history

Technical Information We Gather

Our website collects standard technical data to function properly and improve your experience:

  • IP address and general location data (city/region level, not exact address)
  • Browser type, device information, and operating system
  • Pages visited, time spent on pages, and navigation patterns
  • Referral sources and search terms that led you to our site

We don't use invasive tracking. No hidden pixel farms or sketchy third-party trackers monitoring your every click across the internet.

2

How We Use Your Information

Everything we collect has a purpose. Here's what we actually do with your data:

Purpose What This Means
Program Delivery Providing course access, materials, and educational resources you've enrolled in
Communication Sending program updates, important notices, and responding to your inquiries
Payment Processing Handling transactions securely through our payment partners
Platform Improvement Analyzing usage patterns to enhance content quality and user experience
Legal Compliance Meeting our obligations under Australian law and regulations

We won't bombard you with promotional emails. If we send marketing communications, you can opt out anytime—and we actually honor that request immediately.

3

Data Storage and Security

Your information is stored on secure servers located in Australia and maintained by reputable hosting providers who comply with Australian privacy standards.

Security Measures

  • Industry-standard encryption for data transmission (SSL/TLS protocols)
  • Regular security audits and vulnerability assessments
  • Access controls limiting who can view your personal information
  • Secure backup systems with encrypted storage
  • Staff training on privacy obligations and data handling procedures

But let's be real—no system is 100% impenetrable. We take reasonable precautions, stay updated on security best practices, and respond quickly if issues arise.

If there's a data breach affecting your information, we'll notify you promptly as required by Australian law. You deserve to know what happened and what steps to take.

4

Sharing and Disclosure

We don't sell or rent your personal information. Period. But there are specific situations where we share data with trusted partners:

Service Providers We Work With

  • Payment processors for handling course fees securely
  • Email service providers for sending program communications
  • Cloud hosting providers for platform infrastructure
  • Analytics services to understand how our platform is used

These partners are contractually bound to protect your data and can only use it for the specific purposes we authorize.

Legal Requirements

We may disclose information if legally required—like responding to valid court orders, regulatory investigations, or law enforcement requests under Australian jurisdiction.

5

Your Rights and Choices

Under Australian privacy law, you've got rights. And we respect them. Here's what you can do:

Access Your Data

Request a copy of the personal information we hold about you. We'll provide it within 30 days.

Correct Information

If we've got something wrong, let us know. We'll update your records promptly.

Request Deletion

Ask us to delete your personal information, subject to legal retention requirements.

Opt Out

Unsubscribe from marketing communications or withdraw consent for optional data uses.

To exercise these rights, contact us at support@prologicnetwork.com. We'll verify your identity and respond within the timeframes required by Australian law.

6

Data Retention

We keep your information only as long as necessary for the purposes we collected it—or as required by law.

Retention Periods

  • Active student records: Duration of enrollment plus 7 years for educational compliance
  • Financial records: 7 years as required by Australian tax law
  • Communication logs: 3 years or until you request deletion
  • Marketing data: Until you unsubscribe or request removal
  • Technical logs: 12-24 months for security and platform optimization

When retention periods expire, we securely delete or anonymize your data. This isn't about keeping files forever—it's about maintaining what's necessary and ditching the rest.

7

Cookies and Tracking

Our website uses cookies—small text files stored on your device that help the site function properly and remember your preferences.

Types of Cookies We Use

  • Essential cookies: Required for login, session management, and basic site functionality
  • Performance cookies: Help us understand which pages are visited most and where improvements are needed
  • Preference cookies: Remember your settings and choices for future visits

Most browsers let you control cookies through settings. Blocking essential cookies might affect site functionality, but that's your choice to make.

We don't use advertising cookies or share your browsing behavior with ad networks. Your activity on our site stays with us.

8

Third-Party Links

Our website may contain links to external resources, partner sites, or educational platforms. Once you leave our site, this privacy policy no longer applies.

We're not responsible for the privacy practices of third-party websites. Check their policies before sharing personal information. Different sites have different standards—some better, some worse than ours.

9

Changes to This Policy

Privacy laws evolve. Our services change. So this policy might need updates from time to time.

When we make significant changes, we'll notify you via email or through a prominent notice on our website. The "Last Updated" date at the top shows when the current version took effect.

Continuing to use our services after policy updates means you accept the changes. If you disagree with modifications, you can close your account and stop using our platform.

10

Complaints and Disputes

If you're unhappy with how we've handled your personal information, let us know. Contact our support team first—we genuinely want to resolve issues directly.

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

Office of the Australian Information Commissioner
GPO Box 5218, Sydney NSW 2001
Phone: 1300 363 992
Website: www.oaic.gov.au

Questions About Your Privacy?

We're here to help. If anything in this policy is unclear or you need specific information about how we handle your data, reach out to us directly.

Contact Our Team